FAQ

Once an order is placed we will start picking and packing. Once our warehouse team have started packing an order it is subject to a 25% restocking fee.

Categories: Payment, Returns, Shipping

Should you wish to return an item that is not damaged, please contact us in advance of shipping the item. In general an item must be returned within 30 days of delivery and the customer pays return shipping costs. All non-damage related returns are for account credit only. If you return more than 25% of an order it will be considered a cancellation and subject to a restocking fee.

Category: Returns

Damaged items should be reported within 7 days of delivery. We will always replace or credit your account for damaged or missing items. You must keep packaging for 48 hours after reporting damage, so that we can enter a claim with UPS.

Category: Returns

Arts and Crafts Worldwide shared World Economic Forum's Sweden has opened a shopping mall just for recycled products. ...

Swap-shop. Read more: wef.ch/2yfiCF7

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Arts and Crafts Worldwide shared ZULU LULU's post. ...

How does Heritage impact an artist's work? Read what some of our wonderful featured artists' - including Richard Pullen - have to say on the topic at tinyurl.com/y892jrsz and pop in to the gallery to see our Heritage Month display -- especially if you're in the area for the Hilton Arts Festival!

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